This book choice post first appeared on the Major Projects Knowledge Hub on September 18, 2019. Liz will be posting book choices to the Facebook Group Major Projects Knowledge Hub throughout the month of September 2019.
Greetings, all! Jonathan Norman invited me to share some book choices with you this month. In hopes that they will spark some new ideas for your work, here’s this week’s share:
In my last two book choices, I outlined the ways that protecting or losing experienced based expertise know-how directly impacts distinctive competitive advantages. I also used the term “deep smarts” frequently. This book choice gets right into the heart of what that term means.
“Deep smarts are the engine of your organization.”
For my own work, I depend on Leonard and Swap’s book because of their own experiences, wisdom and know-how in this field. Their own research and practical approach experiences are primary sources in the knowledge transfer and continuity management field.
Leonard and Swap explicitly highlight components and knowledge flow activities to successfully transfer experienced-based business expertise. They demonstrate
- The fundamental need to understand where expertise lives;
- essentials of how to build expertise exchange cultures;
- approaches to create knowledge transfer and continuity to engage and ensure that implied and tacit know-how become explicitly understood and brokered.
Give it a skim or a deep dive and then let me know what you think here or on twitter. @knowsaic
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